skill-UP FULL TRAINING PROGRAMME

CHANGE MANAGEMENT FOR AUTOMATION AND EMERGING TECHNOLOGIES IN AIRPORT OPERATIONS



Slides

Lesson n. 1: Questionnaires Entry
Lesson n. 2: Concept of change
   Change

   Positive and Negative Change

   Types of change

   Components of change
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Lesson n. 3: Reason and need for change
   An overview of change

   Driving forces of change

   Technological changes as the driving force of organizational change
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Lesson n. 4: Automation and new technologies
   Definition of digital transformation

   Top Priority Technologies in Airports

   Barriers and success factors for digital transformation
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Lesson n. 5: Change planning
   Principles of Change Management

   Change Planning

   Reasons for change
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Lesson n. 6: Human factors in change management
   Human Beings and Change

   The Essence of Change: Human

   The Role of the Human Factor in the Change Process

   The Change and the Human Factor in the Organisations
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Lesson n. 7: Resistance and resilience to change
   The concept of resistance

   Factors contributing to resistance

   Mechanism underlying resistance

   Reducing resistance to change

   Suggestions for managing resistance to change
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Lesson n. 7: Resistance and resilience to change
   The concept of resistance

   Factors contributing to resistance

   Mechanism underlying resistance

   Reducing resistance to change

   Suggestions for managing resistance to change
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Lesson n. 8: Constantly changing and unchanging in Airport operations
   Airport Operations

   Unchanging Factors

   Changing Factors

   Consequences of Change
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Lesson n. 9: The performance for change management
   Change Management and Performance Management

   The Meaning of Change Management for Employees

   The Meaning of Change Management for Employers

   The Meaning of Performance Management for Employers

   The Meaning of Performance Management for Employees

   Importance of Communication
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Lesson n. 10: Adaptive/innovative solutions for changing environmental
   Innovation and Adaptation

   Solutions
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Lesson n. 11: Final test